6 Benefits of Automating Physical Therapy Eligibility Verification of Benefits
One Body helps your practice automate eligibility. Here are 5 benefits of using One Body in your practice.
1-Reduce Claim Denials
Almost 25% of claims are denied due to eligibility issues. By automating eligibility you can reduce claim denials.
2- Save costs
Your admin/front desk staff spend hours on the phone checking eligibility. While you cant automate 100% of all eligibility checks, One Body can automate 90% which can save your admin staff a lot of time. It takes an average of 20-25 mins for someone to manually check eligibility. With One Body, it takes 1-2 mins. By automating eligibility your front desk staff can focus on welcoming patients and patient experience.
3- Improve Patient Experience
Currently, most physical therapy clinics require so much back and forth with patients. Before booking an appointment, staff has to collect insurance information, call the insurance to verify benefits and determine copay, call the patient back and schedule them. This back and forth creates unnecessary hurdles for patients who want to book appointments
4- Improve Transparency to Patients
Patients always complain about the opaqueness of the healthcare system. Patients always get confused about how much their copay is and what is and isn’t covered. One Body helps you provide such transparency to your patients.
5- Make sure benefits are accurate and up to date
Each time a patient comes in, it’s important to verify their benefits. Their insurance may have changed. Most clinics only verify benefits annually which can lead to denials due to inactive policies. By automating eligibility, you can make sure that your patients’ benefits are active and correct.
6- Increase revenue
By decreasing the time it takes to book an appointment by decreasing the back and forth currently required to book a new patient, you will be able to book more patients in less time. Even if you can decrease the time it takes to book a patient by 20%, that will lead to more patients booking and require less amount of staff time.
If you are interested in automating your eligibility benefits checks, fill out the form below to learn more about One Body.