Should you outsource verification of benefits?

Many clinics outsource their billing to a billing company but are stuck doing VOBs and preauthorizations in-house.There are several benefits to outsourcing verification of benefits to a company like One Body.

1) Save your front desk time

Verification of benefits usually takes the front desk 20 mins to over 2 hours. Preauthorizations take even longer. Preauths and verification of benefits take over 50% of your front offices’ time. Instead, they could be spending time making calls to patients to remind them of upcoming appointments, calling patients to schedule follow up appointments and streamlining the patient experience.

2) Lower risk associated with staff turnover

Hiring front desk staff that are knowledgeable about insurance is tough. By outsourcing preauthorizations and verification of benefits, the staff you hire can focus on patient experience. If a staff member quits or leaves for any reason, you will still be able to continue business as usual.

3) Decrease claim denials

Verification of benefits and preuathorizations are the initial steps in the full process of getting reimbursed from payors. If a preauthorization is not filed in time or approved in time, you will not get paid. Same goes for verification of benefits. There are many errors that can cost you and your clinic from getting paid. By outsourcing this to a third party, you can rest assured that experts are taking care of your claims.

One Body focuses exclusively on verification of benefits and preauthorizations. Our goal is to take the burden off of you and your staff.